There are two components to handling an auto claim; appraising the damage to the vehicle and settling the claim itself. Appraisers play a key role in this process, since motor vehicle claims require specialized knowledge of auto repair that most adjusters simply don’t have. That’s where auto damage appraisers come in: these insurance professionals inspect vehicle damage, calculate the worth of the vehicle, and write an estimate for repair. Then the adjuster settles the claim based on the appraisal. Many states require adjusters to hold both licenses if they want to work on both parts of the claim — the appraisal and the settlement. Two states, Connecticut and South Carolina, require adjusters to hold both licenses to work on any part of an auto claim.

To obtain your Massachusetts Motor Vehicle Damage Appraiser 16-60 license, complete the following steps:

1. Meet the basic Massachusetts MVDA Licensing Requirements
– Be at least 18 years old
– Be a person of good moral character
– Have a high school diploma or possess satisfactory relevant work experience, as determined by the Appraiser Licensing Board
– Have at least three months of experience completing appraisals under the close supervision of a licensed appraiser

2. Take a Massachusetts Licensing Board approved Damage Appraiser Training Course

3. Submit the following paperwork, along with your application to the Massachusetts Appraiser Licensing Board. The Board will notify you when your application has been approved.
– A work experience letter from a licensed Massachusetts appraiser with whom you have worked for a period of at least three months. This letter must be signed by the appraiser and his seal affixed.
– A copy of certification received from a board approved MVDA Course Exception: Two years of practical work experience writing appraisals may be substituted for the required course work.
– If you have had any convictions, a transcript from the courts identifying the offense(s) and a letter of explanation should be included.
– MA MVDA Appraiser Application, along with a check for $100.00 made payable to the Commonwealth of Massachusetts for application processing and examination.
Send the paperwork and application to:
The Auto Damage Appraiser Licensing Board
1000 Washington St, Suite 810
Boston, MA 02118-6200.

4. While not required, we recommend completing AdjusterPro’s Massachusetts Motor Vehicle Damage Appraiser Exam Prep course to ensure passing the written portion of the state exam

5. After your application has been approved, register for and pass the Massachusetts MVDA State Exam. The exam name is Massachusetts Motor Vehicle Damage Appraiser Series 16-60.
Register online with Prometric

6. After successfully completing your written examination, you will be notified by the Board how to complete Part 2 – Vehicle Appraisal Examination

• AdjusterPro Course Fee: $149
• Application Fee: $100 (includes part 1 and part 2 of the exam)
• Renewal Fee: $50

There is NO continuing education (CE) requirement for Massachusetts appraisers. Licenses expire annually on June 30th, regardless of issue date. 

Renewal applications are sent out in early March. If an appraiser wants to renew his license he must fill out the application and mail it to the board by June 1, along with the $50 renewal fee. The board will verify the information on the application and if it is complete, will issue a certificate of annual registration, making the appraiser’s license current and up to date.  

Website: https://www.mass.gov/service-details/motor-vehicle-damage-appraiser

Mailing Address:

Massachusetts Division of Insurance

Auto Damage Appraisers Licensing Board

1000 Washington St, Suite 810

Boston, MA 02118-6200

Phone: 617-521-7448

Fax: 617-753-6881

Email: Robert.Hunter@state.ma.us

Our team is passionate about providing the best insurance training courses and online classroom experience in the industry. We are committed to helping you succeed at every step of your adjusting career.

At AdjusterPro, we believe in serving our customers with transparency, honesty, and adhering to the Golden Rule, treating others as we would want to be treated.

Building our company upon these principles, here are a few other ways we differentiate from the competition:

• We offer over 170 courses – the most comprehensive catalog in the country
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Whether you are just starting to explore the insurance claims industry, a Fortune 500 company, or are a veteran adjuster looking for additional training, we are here to help you reach your goals and achieve success.