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The AdjusterPro Way

The heart of AdjusterPro is to help people. We strategically train and equip individuals to succeed in the insurance industry, bringing hope in the midst of loss. We also exist to provide good jobs and give our team a way to make a good living that is well integrated into a good life. We work so that we can live, and not the other way around.

 

 

“We are all so blessed to be part of this company. A work culture like ours just doesn’t exist elsewhere. Thank you Dan and Adam for sharing your vision, and your company, with us. It’s an honor and a privilege to be here.”

Ben Walsh, Orange Park, Florida

People come First.

Whether it is an individual student, a large corporate partner, or a member of our internal team, we place a high priority on relationships. Why? Because we believe people are what matter most.

AdjusterPro & All-Lines Training

AdjusterPro & All-Lines Training Company Retreat 2023

Our Secret Sauce.

Without the strengths of our individual team members, we would not be the company we are today.

Adam Gardiner

Co-Founder

After getting his license and finding success as an adjuster, Adam became a passionate advocate for careers in insurance adjusting. But the journey wasn’t a simple one. Information about the job and the licensing process was scarce. If you didn’t know someone in the field, it was difficult to find direction or help. So began the idea of creating a company that did just that: helped people get licensed, get into the business, and be successful. What started as one state licensing course has since grown into the nation’s leading provider of insurance adjuster licensing, exam prep, and continuing education courses.

Dan Kerr

Co-Founder

Dan has been the driving force behind AdjusterPro's online presence, marketing vision, and industry-leading blog. He teamed up with his friend Adam in 2005, just as Adam was starting his live training sessions. From the beginning Dan has been strongly committed to providing a truly exceptional experience for AdjusterPro’s students - one that goes beyond a licensing course to offer unparalleled customer service and resources to support our students every step of the way. Refusing to ever become complacent, Dan has always pushed our company and our team to do more and be more for our customers.

Melissa Brittain

Melissa Brittain

Chief Executive Officer

Melissa lives in Arizona and joined AdjusterPro in 2007. After spending time in multiple departments, she moved into the role of CEO and Corporate Account Director in 2016. Melissa is truly the beating heart of AdjusterPro and ensures we remain dedicated to building a positive company culture and live up to our core values.

Ben Dunlap

Chief Technology Officer / Chief Financial Officer

Ben lives in Kansas and has been with AdjusterPro since August 2011. He manages our technological systems, stewards our finances, and oversees our human resources department. Basically, Ben keeps the variety of machines that power AdjusterPro oiled and running smoothly.

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Finance & HR

Jessica Pipes

Jessica Pipes

HR Manager & Finance Lead

Jessica lives in Arizona and has been with AdjusterPro since June 2021.

Irene Starr

Irene Starr

HR & Finance Coordinator

Irene lives in Massachusetts and has been with AdjusterPro since April 2022.

Lynden Wright

Chief Operating Officer

Lyndi lives in Oklahoma and has been with AdjusterPro since September 2011. She oversees day to day operations, supporting department managers and the executive team in meeting their goals. With a lot of organization and a dose of good humor, Lyndi ensures that every department of AdjusterPro is set up to function effectively and efficiently.

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Marketing

Pablo Gonzalez

Career Consultant

Pablo lives in South Carolina and has been with AdjusterPro since May 2014.

Regan Daniel

Content Manager

Regan lives in Oklahoma and has been with AdjusterPro since September 2015.

Hannah Wall

Hannah Wall

Marketing Coordinator

Hannah lives in California and has been with AdjusterPro since September 2020.

Ami Acheson

Ami Acheson

Marketing Specialist

Ami lives in Kansas and has been with AdjusterPro since April 2023.

Rachelle Shoemaker

Chief Product Officer

Rachelle lives in Texas and has been with AdjusterPro since September 2014. She leads the Development Team in new course creation and quality control while partnering with the Compliance Team to keep our course content current and compliant with state regulations.

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Development

Mary Pat Brennan

Mary Pat Brennan

Senior Editor

Mary Pat lives in Texas and has been with AdjusterPro since May 2009.

Lisa Whalen

Senior Editor

Lisa lives in California and has been with AdjusterPro since September 2015.

Benjamin Walsh

E-Learning Development Manager

Ben lives in Florida and has been with AdjusterPro since December 2012.

Megan Houle

Director of Product Delivery & Maintenance

Megan lives in Texas and has been with AdjusterPro since May 2018.

Ariana Carlson

Ariana Carlson

Bilingual Course Translator

Ariana lives in North Carolina and has been with AdjusterPro since March 2019.

Owen Ryan

Product Development Manager

Owen lives in Arizona and has been with AdjusterPro since April 2019.

Meghan Tallarita

Meghan Tallarita

Director of Product Development

Meghan lives in Massachusetts and has been with AdjusterPro since October 2020.

Analise Mireles

Analise Mireles

Course Developer

Analise lives in Florida and has been with AdjusterPro since September 2021.

Jacob Meigs

Jacob Meigs

Lead LMS Administrator

Jacob lives in Alabama and has been with AdjusterPro since February 2022.

Brendan Floody

Brendan Floody

Course Developer

Brendan lives in Louisiana and has been with AdjusterPro since December 2022.

Margaret Jones

Margaret Jones

Editor

Margaret lives in Texas and has been with AdjusterPro since June 2023.

Andy Davis

Andy Davis

Course Developer

Andy lives in Indiana and has been with AdjusterPro since July 2023.

Monica Morel

Monica Morel

Course Developer

Monica lives in Texas and has been with AdjusterPro since July 2023.

Cecilia Walsh

Cecilia Walsh

Course Developer

Cecilia lives in Colorado and has been with Adjusterpro since August 2023.

Veronica Endris

Veronica Weisenburger

Course Developer

Veronica lives in Indiana and has been with AdjusterPro since August 2023.

Mary Wright Brennan

Director of Engagement

Mary lives in Massachusetts and has been with AdjusterPro since 2014. She leads our Customer Engagement & Client Engagement Teams, delivering relationship-driven service for a successful student experience every step of the way.

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Customer Engagement

Richard Lahaie

Corporate Engagement Specialist

Richard lives in Nebraska and has been with AdjusterPro since May 2017.

Francesca Krestyn

Customer Champion

Francesca lives in Massachusetts and has been with AdjusterPro since February 2019.

Emma Colarelli

Emma Colarelli

Corporate Engagement Manager

Emma lives in Arizona and has been with AdjusterPro since June 2019.

Kim Dobras

Kim Dobras

Senior Customer Champion

Kim lives in Arizona and has been with AdjusterPro since February 2019.

Maureen Trettel

Customer Engagement Manager

Maureen lives in Massachusetts and has been with AdjusterPro since April 2019.

Ignacio Altamiranda

Ignacio Altamiranda

Customer Champion

Ignacio lives in Connecticut and has been with AdjusterPro since August 2020.

Teresa McNeely

Teresa McNeely

Systems & Processes Lead

Teresa lives in Nebraska and has been with AdjusterPro since May 2021.

Abigail Lockhart

Abigail Lockhart

Corporate Engagement Specialist

Abigail lives in California and has been with AdjusterPro since January 2022.

Thomas Dirck

Thomas Dirck

Customer Champion

Thomas lives in California and has been with AdjusterPro since January 2022.

Abbie Parham

Abbie Parham

Customer Champion

Abbie lives in Oklahoma and has been with AdjusterPro since May 2023.

Mary Esser

Mary Esser

Client Engagement Representative

Mary lives in California and has been with AdjusterPro since August 2023.

Francis Donnelly

Francis Donnelly

Client Engagement Representative

Francis lives in Virginia and has been with AdjusterPro since November 2023.

Robbie Warren

Robbie Warren

Director of Enterprise Sales

Robbie lives in Texas and has been with AdjusterPro since October 2021. He leads our team in establishing relationships with large corporate clients and helping them find the licensing solution that best fits their needs.

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Enterprise Sales

Mark Richardson

Corporate Account Manager

Mark lives in Arizona and has been with AdjusterPro since March 2017.

Jesse Gibson

Corporate Account Manager

Jesse lives in Arizona and has been with AdjusterPro since September 2017.

Daryl Shoemaker

Daryl Shoemaker

Director of Compliance

Daryl lives in Texas and joined AdjusterPro in December 2020. He leads our Compliance Team, making sure we adhere to strict state licensing procedures including new providership and course applications, renewal applications, and student completion submissions. 

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Compliance

Kelsey Lahaie

Kelsey Lahaie

Approvals & Renewals Lead

Kelsey lives in Nebraska and has been with AdjusterPro since September 2016

Rose Brittain

Rose Brittain

Submissions Manager

Rose lives in Arizona and has been with AdjusterPro since March 2019.

Molly O'Connor

Molly O'Connor

Submissions Coordinator

Molly lives in Massachusetts and has been with AdjusterPro since November 2020.

Ralph Dobrawa

Ralph Dobrawa

Approvals & Renewals Manager

Ralph lives in Arizona and has been with AdjusterPro since October 2021.

Glenn Acheson

Glenn Acheson

Director of IT

Glenn lives in Kansas and has been with AdjusterPro since June 2021. He oversees the flow of users & data between our many systems, works to improve automation and security, and helps our remote team stay connected.

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IT

Elena Jones

Elena Jones

Data Analyst

Elena lives in Texas and has been with AdjusterPro since September 2021.

Thomas O'Hara

Thomas O'Hara

DevOps Engineer

Thomas lives in Wisconsin and has been with AdjusterPro since August 2022.

Tommy Hornbeck

Tommy Hornbeck

IT Support Specialist

Tommy lives in Kansas and has been with AdjusterPro since May 2023.

Sean Tucker

Sean Tucker

Senior Software Developer

Sean lives in Kansas and has been with AdjusterPro since May 2024.