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The Adjuster Pro Way

The heart of AdjusterPro is to help people. We strategically train and equip individuals to succeed in the insurance industry, bringing hope in the midst of loss. We also exist to provide good jobs and give our team a way to make a good living that is well integrated into a good life. We work so that we can live, and not the other way around.

 

 

“We are all so blessed to be part of this company. A work culture like ours just doesn’t exist elsewhere. Thank you Dan and Adam for sharing your vision, and your company, with us. It’s an honor and a privilege to be here.”

Ben Walsh, Orange Park, Florida

All-company Retreat 2019

People come First.

Whether it is an individual student, a large corporate partner, or a member of our internal team, we place a high priority on relationships. Why? Because we believe people are what matter most.

Our Secret Sauce.

Without the strengths of our individual team members, we would not be the company we are today.

Adam Gardiner

Co-Founder

After getting his license and finding success as an adjuster, Adam became a passionate advocate for careers in insurance adjusting. But the journey wasn’t a simple one. Information about the job and the licensing process was scarce. If you didn’t know someone in the field, it was difficult to find direction or help. So began the idea of creating a company that did just that: helped people get licensed, get into the business, and be successful. What started as one state licensing course has since grown into the nation’s leading provider of insurance adjuster licensing, exam prep, and continuing education courses.

Dan Kerr

Co-Founder

Dan has been the driving force behind AdjusterPro's online presence, marketing vision, and industry-leading blog. He teamed up with his friend Adam in 2005, just as Adam was starting his live training sessions. From the beginning Dan has been strongly committed to providing a truly exceptional experience for AdjusterPro’s students - one that goes beyond a licensing course to offer unparalleled customer service and resources to support our students every step of the way. Refusing to ever become complacent, Dan has always pushed our company and our team to do more and be more for our customers.

Melissa Brittain

Chief Executive Officer

Melissa lives in Phoenix, Arizona, and joined AdjusterPro in 2007. After spending time in multiple departments, she moved into the role of CEO and Corporate Account Director in 2016. Melissa is truly the beating heart of AdjusterPro and ensures we remain dedicated to building a positive company culture and live up to our core values.

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Corporate

Mark Richardson

Corporate Account Manager

Mark lives in Tempe, Arizona and has been with AdjusterPro since March 2017.

Richard Lahaie

Corporate Engagement

Richard lives in Omaha, Nebraska and has been with AdjusterPro since May 2017.

Jesse Gibson

Corporate Account Manager

Jesse lives in Tempe, Arizona and has been with AdjusterPro since September 2017.

Emma Colarelli

Corporate Engagement

Emma lives in Lockport, Illinois and has been with AdjusterPro since June 2019.

Vincent Cañete

Corporate Engagement

Vincent lives in New Berlin, Wisconsin and has been with AdjusterPro since August 2020.

Hannah Wall

Corporate Engagement

Hannah lives in La Miranda, California and has been with AdjusterPro since September 2020.

Oscar Tran

Oscar Tran

Corporate Engagement

Oscar lives in Wichita, Kansas and has been with AdjusterPro since May 2021.

Ben Dunlap

Chief Technology Officer / Chief Financial Officer

Ben lives in Wichita, Kansas and has been with AdjusterPro since August 2011. He manages our technological systems, stewards our finances, and oversees our human resources department. Basically, Ben keeps the variety of machines that power AdjusterPro oiled and running smoothly.

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IT & Finance

Kaitlyn Brittain

Bookkeeper

Kaitlyn lives in Phoenix, Arizona and has been with AdjusterPro since February 2018.

Jessica Pipes

Jessica Pipes

Finance & HR Lead

Jessica lives in Wildwood, Missouri and has been with AdjusterPro since June 2021.

Glenn Acheson

Glenn Acheson

Director of IT

Glenn lives in Wichita, Kansas and has been with AdjusterPro since June 2021.

Elena Jones

Data Analyst

Elena lives in Irving, Texas and has been with AdjusterPro since September 2021.

Lynden Wright

Chief Operating Officer

Lyndi lives in Tulsa, Oklahoma and has been with AdjusterPro since September 2011. She oversees day to day operations, supporting department managers and the executive team in meeting their goals. With a lot of organization and a dose of good humor, Lyndi ensures that every department of AdjusterPro is set up to function effectively and efficiently.

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Marketing

Regan Daniel

Content Manager

Regan lives in Tulsa, Oklahoma and has been with AdjusterPro since October 2015.

Catherine McNamara

Advertising & Design Lead

Catherine lives in Dallas, TX and has been with AdjusterPro since May 2018.

Rachelle Shoemaker

Chief Product Officer

Rachelle lives in Weatherford, Texas and has been with AdjusterPro since September 2014. She leads the Development Team in new course creation and quality control while partnering with the Compliance Team to keep our course content current and compliant with state regulations.

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Development

Mary Pat Brennan

Senior Course Developer

Mary Pat lives in Irving, Texas and has been with AdjusterPro since May 2009.

Benjamin Walsh

Course Developer

Ben lives Orange Park, Florida and has been with AdjusterPro since December 2012.

Brigid Stauduhar

Course Developer

Brigid lives in Irving, Texas and has been with AdjusterPro since October 2015.

Erin Macik

Course Developer

Erin lives in Fort Scott, Kansas and has been with AdjusterPro since January 2017.

Emily Narduzzi

Course Developer

Emily lives in Dallas, TX and has been with AdjusterPro since December 2017.

Megan Houle

CMI Manager

Megan lives in Dallas, Texas and has been with AdjusterPro since May 2018.

Madeline Brittain

Course Developer

Maddie lives in Phoenix, Arizona and has been with AdjusterPro since June 2018.

Owen Ryan

Course Developer

Owen lives in Chandler, Arizona and has been with AdjusterPro since April 2019.

Meghan Reilly

Course Creation Manager

Meghan lives in Springfield, Massachusetts and has been with AdjusterPro since October 2020.

Kayla Murphy

Kayla Murphy

Course Developer

Kayla lives in Pasedena, California and has been with AdjusterPro since June 2021.

Mary Wright Brennan

Customer Engagement Manager

Mary lives in Franklin, Massachusetts and has been with AdjusterPro since 2014. She leads our Customer Engagement Team, delivering relationship-driven service for a successful student experience every step of the way.

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Customer Engagement

Pablo Gonzalez

Career Consultant

Pablo lives in Greer, South Carolina and has been with AdjusterPro since May 2014.

Francesca Krestyn

Customer Champion

Francesca lives in Wakefield, Massachusetts and has been with AdjusterPro since February 2019.

Kim Dobras

Customer Champion Lead

Kim lives in Tempe, Arizona and has been with AdjusterPro since February 2019.

Ariana Carlson

Customer Champion

Ariana lives in Charlotte, North Carolina and has been with AdjusterPro since March 2019.

Maureen Trettel

Customer Champion Lead

Maureen lives in Milford, Massachusetts and has been with AdjusterPro since April 2019.

Ignacio Altamiranda

Customer Champion

Ignacio lives in Ridgefield, Conneticut and has been with AdjusterPro since August 2020.

Teresa McNeely

Teresa McNeely

Customer Champion

Teresa lives in Lincoln, Nebraska and has been with AdjusterPro since May 2021.

Daryl Shoemaker

Compliance Manager

Daryl lives in Weatherford, Texas and joined AdjusterPro in December 2020. He leads our Compliance Team, making sure we adhere to strict state licensing procedures including new providership and course applications, renewal applications, and student completion submissions. 

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Compliance

Kelsey Lahaie

Compliance Coordinator

Kelsey lives in Omaha, Nebraska and has been with AdjusterPro since September 2016

Rose Brittain

Submissions Lead

Rose lives in Tempe, Arizona and has been with AdjusterPro since March 2019.

Molly O'Connor

Submissions Coordinator

Molly lives in Hull, Massachusetts and has been with AdjusterPro since November 2020.