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Reflecting on the Importance of One’s Word as an Adjuster

Posted on October 7, 2011

...many CAT adjusters fail not from lack of "technical" skill (such as construction knowledge) but for lack of an ability to communicate effectively. I learned quickly that he was right on the mark; management of expectations and the development of trust is essential to claims success in more ways than one.... read more

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To The Doers Go The Spoils (part 2 of 2)

Posted on August 30, 2011

It takes tremendous "emotional labor" to get crystal clear on what you really want. Few really know what they want. Developing a worthwhile definite purpose is among the most rewarding - and difficult - processes there is. Actually, it's almost everything.... read more

Doer gets the spoils

To The Doers Go The Spoils (part 1 of 2)

Posted on August 25, 2011

The point is, these things that I could have done -- but didn't -- were an important reminder to me. An idea is just an idea. An intention is just an intention. A decision is just a decision. Until it's followed by sustained, focused action. And this is the hard part. Ideas are a dime-a-dozen; we all have tons of them. But "doers', on the other hand, those willing to take ideas run them to the finish line, are a rare breed. To these doers go the spoils.... read more

Excellent adjusters

Do Common Things, with Uncommon Effort

Posted on August 9, 2011

In the adjusting world, doing common things with uncommon attention and effort is an investment. It's an investment in yourself, and an investment in your career. The uncommon adjusters I mentioned above will never lack for work, and guaranteed they command pay commensurate to their value. The message I'm trying to pass on in this blog post is that you can do this too. Coach Dungy points out that it's a choice. We make a choice when we do the minimum, and we make a choice when we're excellent.... read more

Time Management for the CAT Adjuster (6th in a series)

Posted on June 15, 2011

Conclusion: if you wish to make $150k/year, your time is worth $255.68/hr! When you realize your time is worth $255.68/hr, it gives you a completely different perspective about how you invest your time.... read more

hurricane harvey covers Houston

Is it OK to Root for Catastrophe?

Posted on June 8, 2011

Rather than rooting for more catastrophes, I’ve turned my attention to growing in my value to the industry. This way - busy or slow - I’m always in demand. I no longer feel desperation and the need to root for tragedy just fades away. It’s part of a life philosophy I’ve been consciously trying to adapt; being in control of and responsible for my life and the results of it, rather than feeling like a victim of circumstance (e.g. busy or slow seasons).... read more

A Storm Manager’s Pet Peeves – an Inside Glance

Posted on June 3, 2011

Not long ago, I asked a good friend of mine – who happens to be a CAT Manager for a large, national claims...... read more

What If Your Storm Manager Doesn’t Like You?

Posted on June 1, 2011

It’s my opinion that we can’t click with everyone, but we can sure earn their respect. Everyone’s in this game for results. Respect your Storm Manager’s job, and earn his/her respect by showing results.... read more

Overcoming Adversity – Not a Luxury for a CAT Adjuster

Posted on May 18, 2011

How one deals with adversity is one of the big differences between successful Adjusters and “dabblers”. Successful Adjusters see adversity as inevitable; it’s in the very nature of the career! They don’t let adversity overcome them. They are bigger than their problems. Dabblers, on the other hand, don’t want problems. they seek to avoid them at all costs (problematic in a career as a CAT adjuster), and when they come along, they get defeated. they are smaller than their problems... read more

Time Management for the CAT Adjuster (5th in a series)

Posted on April 21, 2011

My strategy has always been to get the urgent and troublesome claims out of the way first, because it’ll either harm them or me if they sit too long unvisited. However, I don’t just schedule all of them one after another. Rather, I use urgent and/or troublesome claims as an “anchor” for other claims.... read more