After I’ve called all claimants and have a “big picture” idea of the claims I’ve been assigned, I like to get a big picture view of my claims on a map. This is a major key to efficient claims handling; I’ll explain below. To accomplish this, I’ve been using Microsoft Streets & Trips for years; it’s an amazing product. I’ll explain my process:... read more
Time Management for the CAT Adjuster (Continued – 3rd in a Series)
Posted on April 15, 2011In the business of CAT Adjusting, it is hard to overstate the importance of efficient use of time and energy. To state it simply, you’ve got a limited period of time to do as many claims as you can (properly) complete. That means, for starters, that you need to find a way to inspect as many losses as possible with as little down-time and drive time as possible.... read more
The Connection – How You See Yourself & Success
Posted on April 14, 2011Over the years I’ve had the privilege of being able to either license or train literally thousands of adjusters. Here’s something I’ve always...... read more
Interesting Trend – Demand for Adjusters Licensed in New York
Posted on August 11, 2011Bottom line; we recommend that you hold a license in their state of residence and other limited strategic states, depending on your claims company requirements, your state of residence and your aspirations in the claims industry. If your state of residence does not license adjusters, we recommend obtaining significant, strategic state licenses, such as high-weather activity states (TX, FL, GA) and state with fewer adjusters, such as New York.... read more
Don’t do it! The Art of Doing and Not Doing.
Posted on April 7, 2011Do hard things. Don't do what you feel like doing when you want to just float "downstream" - all the good stuff is upstream. Life is built up of moments. We all have to spend our time; you can't save it. The difference between people is how they choose to spend their time. The fruits of doing hard things is good things; abundant provisions, regular, lucrative work, time with the family, job security and more. It's worth the cost.... read more
Time Management for the CAT adjuster (continued – 2nd in a series)
Posted on April 6, 2011The fruits of having the wisdom and guts to set difficult expectations up front are wonderful. It can change a high-stress job into a low(er)-stress, exciting, high-reward job. The claimant stays happy, you’re a hero when you arrive early, there’s no “noise” making it to your employers so they’re happy (provided you’re cranking out quality claims). Of course you’ve got to maintain good communications with the claimants while they wait, but it’s actually not difficult if you are reliable with your return calls.... read more
Follow Your Heart vs. Follow the Money
Posted on April 5, 2011Like most folks (including myself at the beginning of the coaching process), he is not really sure what he wants, but he's quite sure it's different from what he's got now. Most folks don't really know what they want in life, I've found, and as a result end up getting more of what they don't want than what they want. The beginning of the coaching process is the beginning of a serious attempt to answer the question "who the heck am I and what do I really want?" The answer to this question is really, really important... read more
Time Management for the CAT Adjuster (1st in a series)
Posted on April 3, 2011When I first got into CAT adjusting, I was completely new to the industry. My first storm manager gave me an ominous warning; “Adam, I’ve never fired a CAT adjuster, but I’ve seen many, many new adjusters fire themselves.” It didn’t take me long to figure out what he was talking about. CAT adjusting is fantastic, rewarding, challenging, lucrative work, but it’s not easy money. There are lots of skills to master, and it takes perseverance and character.... read more
The Difference Between being an Expert and being Excellent
Posted on March 29, 2011I know excellent mothers, carpenters, auto-mechanics, pastors and Adjusters. Experts are a time-a-dozen. Excellence is rare, beautiful and inspiring. And it belongs to those willing to pay the price. I know many, many adjusters but only a few excellent adjusters. These few are in high demand, because they bring such great value to those they work for and with. They’ve paid the price, they’ve put in the effort and energy, and they care.... read more
Know What You Want and Go Get It!
Posted on March 25, 2011Personally, I want everything life has to offer. I want to suck out all the marrow of life. I believe we each have an “assignment” in life, someone we’re supposed to be, and something that we’re designed to do. Being that person and living that life is what it’s all about. My job is to figure out what “fully live” means to me, then go be it and do it. Knowing “what I want” is hard work, but it’s worth everything. It’s worth every penny of the cost to find out.... read more
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