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ARIZONA INSURANCE CLAIMS ADJUSTER LICENSE

Getting your Arizona adjuster license is quick and easy with AdjusterPro.

There are two ways you can obtain your Arizona adjuster license through AdjusterPro, and each has its advantages. If you’re unsure which process is right for you, contact us; we’ll be happy to help.

Certified Adjuster Designation: Completing our Certified Adjuster Designation course satisfies all Arizona state requirements and grants an exemption to the state exam. This course also includes membership in the Association of Certified Adjusters. Once you’ve completed the designation course and passed the included exam, you can apply for your license – no additional coursework or testing is needed. Certified adjusters will need to complete 24 hours of continuing education every two years to maintain membership in the association, which will enable the adjuster to renew their license and remain compliant.

Arizona Exam Prep: Our Arizona exam prep course will thoroughly prepare you to pass the Arizona state adjuster exam. When you are ready for your exam, you will register for and take the exam through the state testing provider, Prometric. Adjusters who obtain their license using the exam prep path will not need to complete CE hours to renew their Arizona license.

Offered 100% online, both courses allow you to complete your training anywhere, anytime.

Jump to Arizona Licensing & Compliance FAQs to learn more about both methods of licensure.

  • Certified Adjuster
    Designation Course with Exam Exemption

    Students need only complete our Certified Adjuster Designation course and pass the included exam to become an Association of Certified Adjusters member. The Certified Adjuster (CA) Designation and association membership qualifies you for an exemption to the state exam in Arizona. Once complete, you can apply for your license without additional coursework or testing required. 

    • Certified Adjuster Designation Course includes:
      • 40-hr required course
      • 100 question exam
      • Printable PDFs and glossary
      • Practice exams and flash cards
      • Membership into the Association of Certified Adjusters upon completion

    Students who complete the course will earn the Certified Adjuster (CA) Designation. “See Arizona statute 20-321.01 C. 3 where certification by AdjusterPro is approved as an alternative to the state exam.”

    $299.00

  • Total Adjuster Package Certified Adjuster Designation
    + Exam + Xactimate + CE

    Save hundreds of dollars with our Total Adjuster Package. This bundle offers the Certified Adjuster Designation and exam exemption plus vital training on Xactimate, the industry’s leading software. We’ve included courses that will teach you the basics of the construction process, finding work, inspecting and closing a claim, and roofing fundamentals. We’ve even added your first round of continuing education. It’s everything you need to kick start a successful career.

    • Arizona Certified Adjuster Designation
      • Certified Adjuster course + exam
      • Printable PDFs and glossary
      • Practice exams and flash cards
      • Membership into the Association of Certified Adjusters upon completion
    • Construction 101 for Insurance Adjusters
    • Tactical Xactimate Training – Live Webinar
      • The most important skill new adjusters must acquire
    • The Adjuster Success Method course
    • Arizona CE Package (24 hours)

    You can not get CE credit hours until after you receive your license.

    $699.00

    Retail Value: $931

  • Arizona Adjuster
    Exam Prep Series 13-36

    Our Arizona adjuster exam prep course will prepare you to pass the challenging state adjuster exam, a required step for getting your license.

    • Arizona Adjuster: Series 13-36 exam prep course
        • Interactive question study bank
        • Unlimited practice exams
        • Printable PDFs and glossary
        • Optional course audio narration
        • Customizable flash cards
        • Exam readiness reporting
        • Award-winning customer service
        • Lifetime access to your course

    When you’re ready to take the state adjuster exam, register at Prometric Arizona.

    $179.00

  • Total Adjuster Package
    Exam Prep Exam Prep + Xactimate

    Save hundreds of dollars with our Total Adjuster Package. This goes beyond the exam prep course to offer vital training on Xactimate, the industry’s leading software. Along with courses that will teach you the basics of the construction process and terminology, how to find work, inspect and close a claim, and roofing fundamentals…it’s everything you need to kick start a successful career.

    • Arizona Adjuster: Series 13-36 exam prep course
      • Printable PDFs and glossary
      • Practice exams and flash cards
    • Construction 101 for Insurance Adjusters
    • Tactical Xactimate Training – Live Webinar
      • The most important skill new adjusters must acquire
    • The Adjuster Success Method course

    $549.00

    Retail Value: $776

Additional Training

  • Estimating Property Damages
    Discounted Package

    This discounted bundle includes courses that will teach you how to accurately identify construction materials and components in order to write accurate damage estimates in Xactimate. It is an excellent option for those looking to become more efficient and accurate when assessing property damage in the field. Included in the package:

    • Estimating a Home’s Internal Structures
    • Estimating Cabinets, Countertops, & Trim
    • Estimating Commercial Damage Claims
    • Estimating Foundations, Framing, Windows, & Doors
    • Estimating Interior Walls & Floors
    • Estimating Mitigation & Remediation
    • Estimating Roofs & Exterior Walls

    $279.00

    Retail Value: $357

  • Adjuster Success Method – Series 1

    Veteran adjusters share best practices for getting hired, what tools you’ll need to get the job done, and explain what to expect and how to successfully close your first claims in this one-of-a-kind new training course.

    $199.00

     

  • Customer Service in Claims Handling

    The Fundamentals of Customer Service is a new course designed to help you develop and nurture one of the most important aspects of claims adjusting. The video-based training provides tips and advice for delivering excellent customer service during the claims-handling process.

    This is not a CE course but should take roughly 2 hours to complete.

    $19.00

     

  • Xactimate Training - Live Webinar

    4.7 Based on 3271 reviews

    Xactimate is the single most important technical skill a new adjuster needs. Our live, instructor-led webinar will help prepare you to pass your Xactimate Level 1 Certification exam. This webinar is comprised of three 4-hour sessions and takes place over three evenings. For additional information, visit our Tactical Xactimate Training page.

    $349.00

     

  • Construction 101

    Created by a veteran insurance adjuster, this course covers how to determine and estimate the type, grade, and quantity of building materials, as well as the basics of the construction process and rooftop assessments and inspections.

    Visit your state’s CE Page to see if this course is approved for CE hours. 

    $149.00

     

ARIZONA LICENSING & COMPLIANCE FAQS

  • What is the difference in the Total Package versus Essential?

    Our Adjuster Essentials offers the single course you need for your state. For some states, it’s the required pre-licensing course and for others, it is an exam prep course. Either way, the essentials will prepare you to ace your state’s adjuster licensing exam.

    The Total Adjuster Package includes your state’s exam prep or pre-licensing course as well as additional training to help prepare you for the job itself. Having this knowledge before you start will mean you can get hired and start closing claims (and making money!) faster.

    • Construction 101 covers how to determine and estimate the type, grade, and quantity of building materials, as well as the basics of the construction process and rooftop assessments and inspections. It was created by a veteran adjuster and is a great precursor to XM8 training.
    • The Xactimate Live Webinar will teach you how to work a claim from start to finish so you can hit the ground running when you get assigned those first claims.
    • Our Adjuster Success Method course is a new, one-of-a-kind career training webinar. It was created by veteran adjusters who wanted to share what they wished they’d known when they started – everything from how to find work, what tools you’ll need, how to adjust and inspect your first claim, and most importantly, how to set yourself up for a lasting and successful career.
  • How do I get my Arizona license using the Certified Adjuster Designation and exam exemption?

    To obtain your Arizona adjuster license using the Certified Adjuster Designation, complete the following steps:

    1. Meet the basic Arizona Adjuster Licensing Requirements

    • Be at least 18 years of age
    • P.O. Box or PMB (Private Mailbox) cannot be used for either residence or business address

    2. Complete the Arizona Certified Adjuster Designation Course with state exam through AdjusterPro. It includes:

    • 40-hour required course
    • 100-question proctored exam
    • Membership in the Association of Certified Adjusters

    Once you complete our Certified Adjuster Course and pass the included exam, you become a member of the Association of Certified Adjusters. The Certified Adjuster (CA) Designation and association membership qualify you for an exemption to the state exam in Arizona. Once complete, you can apply for your license without additional coursework or testing required. 

    3. Process and submit fingerprints according to AZ fingerprinting instructions.

    4. Submit your application through NIPR.

    • New Arizona Certified Adjuster applicants must include their Association of Certified Adjusters Membership Letter in their application. You will also receive a certificate of designation that does not need to be submitted to the state.

    In the “Jurisdiction and Type of License” section, you will check the box marked “Adjuster” under Arizona. You do not need to specify a line of authority for an adjuster license.

    5. Check to see if your license has been issued at SBS.

  • How do I maintain my Arizona license with the Certified Adjuster Designation?

    Once you complete your Certified Adjuster training and exam, you are granted membership into the Association of Certified Adjusters and can apply for your Arizona adjuster license. To keep your adjuster license in good standing, you must maintain and renew your association membership.

    To renew your membership in the Association of Certified Adjusters, you must complete 24 hours of continuing education every two years and submit an application to us for renewal. If you have any reciprocal licenses, we recommend taking CE courses for one of your reciprocal states. Please call us at 214-329-9030 ext: 2, if you have any questions.

    ARIZONA CONTINUING EDUCATION

    If you took Arizona CE courses with AdjusterPro to meet your CE requirement, you simply need to submit an Association Renewal application to us to renew your membership. Remember, that is what the state will be verifying to keep your adjuster license active. AdjusterPro will then send you an Association Renewal confirmation letter. You then include that with your license renewal application to the state.

    OTHER STATE CONTINUING EDUCATION

    If you took another state’s CE courses, perhaps to meet a reciprocal license requirement, these can count towards the CE hours required to renew your association membership. Once you’ve completed the 24 hours of CE required, you must submit an Association Renewal application to us, along with a copy of your CE transcript, to renew your membership. We’ll send you an Association Renewal confirmation letter once your transcript has been verified. Then, you can submit your renewal application to the state along with the renewal confirmation letter from AdjusterPro.

     

     

  • How do I get an Arizona Adjuster License using Exam Prep course?

    To get your license by taking the Arizona exam prep course, complete the steps below. (Information on how to get your license via designation is available at Arizona Certified Adjuster Designation.)

    1. Meet the basic Arizona Adjuster Licensing Requirements

    • Be at least 18 years old

    2. While Arizona does not require a pre-licensing course, we recommend completing AdjusterPro’s Arizona Adjuster Exam Prep Course to ensure passing the state exam

    3. Register for and pass the Arizona State Exam

    • Register online with Prometric Arizona
      When asked to select a pre-licensing provider from the drop-down menu, select 99999 Other (because pre-licensing is not required for this license).
    • The exam name is 13-36 Insurance Claims Adjuster (property and casualty)

    4. Process and submit fingerprints according to the AZ fingerprinting instructions.

    5. Submit application through NIPR

    • Enter the fingerprint registration number provided by Fieldprint. When entering this number into the application, add AZDPS to the beginning, and 5 zero’s to the end, so if your appointment # is 12345678 you would enter AZDPS123467800000.

    6. Check to see if your license has been issued at SBS

    See additional licensing details, including nonresident information, on the ADI website. Or read complete licensing and compliance instructions in our How to Become an Insurance Adjuster in Arizona article.

  • What are the total licensing fees for Arizona?

    Certified Adjuster Designation Method:

    • AdjusterPro Certified Adjuster Course Fee: $299
    • Licensing Fee: $120
    • Arizona Department of Public Safety Public Service background check fee: $22.44
    • Fieldprint appointment fee: $8.25
    • License Renewal Fee: $120

    Exam Prep Method:

    • AdjusterPro Exam Prep Course Fee: $179
    • Exam Fee: $49
    • Licensing Fee: $120
    • Arizona Department of Public Safety Public Service background check fee: $22.44
    • Fieldprint appointment fee: $8.25
    • License Renewal Fee: $120
  • What does reciprocity look like for Arizona?

    Arizona grants reciprocal licenses to adjusters who are licensed in their home state. Arizona does NOT accept a Designated Home State (DHS) license so you must pass the Arizona state exam if you live in a non-licensing state. To see what states will offer reciprocal licensing privileges to Arizona adjusters, visit our Arizona Reciprocity Map. ​

  • Arizona Department of Insurance contact information

    Website: https://insurance.az.gov/producers/adjuster

    Mailing Address:
    Arizona Department of Insurance and Financial Institutions
    100 N. 15th Avenue, Suite 261
    Phoenix, Arizona 85007-2630

    Phone: (602) 364-3100
    Email: InsuranceLicensing@difi.az.gov

  • Why should I choose AdjusterPro?

    Our team is passionate about providing the best insurance training courses and online classroom experience in the industry. We are committed to helping you succeed at every step of your adjusting career.

    At AdjusterPro, we believe in serving our customers with transparency, honesty, and adhering to the Golden Rule, treating others as we would want to be treated.

    Building our company upon these principles, here are a few other ways we differentiate from the competition:

    • We offer over 170 courses – the most comprehensive catalog in the country
    • Our simple, engaging online training was created to help you comprehend and retain information
    • Keeping your license compliant is simple with our convenient continuing education courses
    • You’ll receive honest answers from our dedicated (real-people) customer engagement team
    • 50 states strong: we offer a path to licensing for every state
    • Over 50,000 people have trained with us
    • 8 of the country’s top 10 insurance carriers train with AdjusterPro
    • 98.4% customer satisfaction rating
    • AdjusterPro is more than just online courses. We’re the nation’s go-to resource for all things adjuster. Whether it’s licensing, reciprocity, CE, networking, tips of the trade, or career advice, we’ve got you covered.

    Whether you are just starting to explore the insurance claims industry, a Fortune 500 company, or are a veteran adjuster looking for additional training, we are here to help you reach your goals and achieve success.

Everything you need, in one classroom.

“Adjuster Pro has been such a helpful tool to me in getting my independent adjusters licenses. As a brand-new adjuster with Empathy Claims, I did not know what to expect from online learning and I have to say I was in GREAT hands from start to finish in my Arizona course. I always felt supported both by the material and the amazing staff at Adjuster Pro.

 

The new Arizona course is an awesome addition to the course offerings. It provided me with all the comforts I’ve come to expect from the Adjuster Pro course room and as an added bonus I was able to take my final exam right in the course room instead of scheduling with a 3rd party as AZ required previously! I was able to pass my exams on the first try! Thanks, Adjuster Pro!

Angelina R., Empathy Claims

Not sure which Arizona licensing path is right for you?

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