Some students may be experiencing an issue with our online classroom that may disrupt course access and progress. We are working to resolve this issue as soon as possible.



Getting your Arizona adjuster license is quick and easy with AdjusterPro.

Our Certified Adjuster Designation has helped thousands of adjusters get their license over the past 15 years. The lifelong designation is one of the most trusted and long-standing in the industry.

Our Certified Adjuster Designation training includes the exam and satisfies all Arizona state requirements – no additional coursework or testing is needed. Offered 100% online, our courses allow you to complete your training anywhere, anytime.

Jump to Arizona Licensing & Compliance FAQs

  • Certified Adjuster
    Pre-Licensing with Exam Exemption

    Students in Arizona need only complete our Certified Adjuster pre-licensing course and pass the included exam for licensure. No additional coursework or testing is required. 

    • Certified Adjuster Pre-Licensing Course includes:
      • 40-hr required course
      • 100 question exam
      • Printable PDFs and glossary
      • Practice exams and flash cards

    Students who complete the course will earn the Certified Adjuster (CA) Designation. “See Arizona statute 20-321.01 C. 3 where certification by AdjusterPro is approved as an alternative to the state exam.”


  • Total Adjuster Package Certified Adjuster Pre-licensing
    + Xactimate + CE

    Save hundreds of dollars with our Total Adjuster Package. This bundle offers the Certified Adjuster Designation and exam exemption plus vital training on Xactimate, the industry’s leading software. We’ve included courses that will teach you the basics of the construction process, finding work, inspecting and closing a claim, and roofing fundamentals. We’ve even added your first round of continuing education. It’s everything you need to kick start a successful career.

    • Arizona Certified Adjuster Designation
      • Pre-licensing course + adjuster exam
      • Printable PDFs and glossary
      • Practice exams and flash cards
    • Construction 101 for Insurance Adjusters
    • Tactical Xactimate Training – Live Webinar
      • The most important skill new adjusters must acquire
    • The Adjuster Success Method course
    • Arizona CE Package (24 hours)

    You can not get CE credit hours until after you receive your license.


    Retail Value: $931

Additional Training

  • Customer Service in Claims Handling

    The Fundamentals of Customer Service is a new course designed to help you develop and nurture one of the most important aspects of claims adjusting. The video-based training provides tips and advice for delivering excellent customer service during the claims-handling process.

    This is not a CE course but should take roughly 2 hours to complete.



  • Arizona Adjuster
    Exam Prep

    Our Arizona adjuster exam prep course will prepare you to pass the challenging state adjuster exam, a required step for getting your license.

    • Arizona Adjuster: Series 13-36 exam prep course
      • Printable PDFs and glossary
      • Practice exams and flash cards



  • Xactimate Training - Live Webinar

    Xactimate is the single most important technical skill a new adjuster needs. Our live, instructor-led webinar will help prepare you to pass your Xactimate Level 1 Certification exam.

    12 Hours



  • Adjuster Success Method – Series 1

    Veteran adjusters share best practices for getting hired, what tools you’ll need to get the job done, and explain what to expect and how to successfully close your first claims in this one-of-a-kind new training course.



  • Construction 101

    Created by a veteran insurance adjuster, this course covers how to determine and estimate the type, grade, and quantity of building materials, as well as the basics of the construction process and rooftop assessments and inspections.




  • What is the difference in the Total Package versus Essential?

    Our Adjuster Essentials offers the single course you need for your state. For some states, it’s the required pre-licensing course and for others, it is an exam prep course. Either way, the essentials will prepare you to ace your state’s adjuster licensing exam.

    The Total Adjuster Package includes your state’s exam prep or pre-licensing course as well as additional training to help prepare you for the job itself. Having this knowledge before you start will mean you can get hired and start closing claims (and making money!) faster.

    • Construction 101 covers how to determine and estimate the type, grade, and quantity of building materials, as well as the basics of the construction process and rooftop assessments and inspections. It was created by a veteran adjuster and is a great precursor to XM8 training.
    • The Xactimate Live Webinar will teach you how to work a claim from start to finish so you can hit the ground running when you get assigned those first claims.
    • Our Adjuster Success Method course is a new, one-of-a-kind career training webinar. It was created by veteran adjusters who wanted to share what they wished they’d known when they started – everything from how to find work, what tools you’ll need, how to adjust and inspect your first claim, and most importantly, how to set yourself up for a lasting and successful career.
  • How do I get my Arizona license using the Certified Adjuster Designation and exam exemption?

    To obtain your Arizona adjuster license using the Certified Adjuster Designation, complete the following steps:

    1. Meet the basic Arizona Adjuster Licensing Requirements

    • Be at least 18 years of age
    • P.O. Box or PMB (Private Mailbox) cannot be used for either residence or business address

    2. Complete the Arizona Certified Adjuster Designation Course with state exam through AdjusterPro

    • Includes 40-hour course
    • 100-question proctored exam

    Once you complete our Certified Adjuster Course and pass the included exam, you are ready to apply for your license. No additional coursework or testing is required since the designation gives you a state exam exemption.

    3. Process and submit Fingerprints electronically through Fieldprint. After you register, you will receive an email providing your registration number.

    • Enter the insurance code on the application: INS-055.A

    4. Apply for your license via paper application. At this time, only paper applications are accepted when using the exam exemption through the Certified Adjuster Designation. To apply, submit the following:

    • NAIC AZ Paper Application
    • Designation Course Completion Certificate & Association Membership Letter (will be emailed to you upon completion)

    In the “Jurisdiction and Type of License” section, you will check the box marked O for other and type in adjuster. You do not need to specify a line of authority for an adjuster license. Instructions on where and how to submit your application are included in the application document linked above.

    5. Check to see if your license has been issued at SBS.

  • How do I maintain my Arizona license with the Certified Adjuster Designation?

    Once you complete your Certified Adjuster training and exam you are granted membership into the Association of Certified Adjusters and can apply for your Arizona adjuster license. To keep your adjuster license in good standing, you must maintain and renew your association membership.

    To renew your membership in the Association of Certified Adjusters, you must complete 24 hours of continuing education every two years and submit an application to us for renewal. CE hours completed for another state, such as those needed for a reciprocal license, can count towards your Certified Adjuster requirements.


    If you took Arizona CE courses with AdjusterPro to meet your CE requirement, you simply need to submit an Association Renewal application to us to renew your membership. Remember, that is what the state will be verifying to keep your adjuster license active. AdjusterPro will then send you an Association Renewal confirmation letter. You then include that with your license renewal application to the state.


    If you took another state’s CE courses, perhaps to meet a reciprocal license requirement, these can count towards the CE hours required to renew your association membership. Once you’ve completed the 24 hours of CE required, you must submit an Association Renewal application to us, along with a copy of your CE transcript, to renew your membership. We’ll send you an Association Renewal confirmation letter once your transcript has been verified. Then you can submit your renewal application to the state along with the renewal confirmation letter from AdjusterPro.



  • How do I get an Arizona Adjuster License using Exam Prep course?

    There are two ways to get your Arizona insurance adjuster license.

    1. You can take an exam prep course with AdjusterPro, take the state exam through a testing provider, and then apply for your license.

    2. You can obtain our Certified Adjuster Designation and skip the state exam.

    To get your license using option 1, complete the steps below. Information on how to get your license via designation is available at Arizona Certified Adjuster Designation.

    1. Meet the basic Arizona Adjuster Licensing Requirements

    • Be at least 18 years old

    2. While Arizona does not require a pre-licensing course, we recommend completing AdjusterPro’s Arizona Adjuster Exam Prep Course to ensure passing the state exam

    3. Register for and pass the Arizona State Exam

    • Register online with Prometric Arizona
      When asked to select a pre-licensing provider from the drop-down menu, select 99999 Other (because pre-licensing is not required for this license).
    • The exam name is 13-36 Insurance Claims Adjuster

    4. Process and submit Fingerprints through Fieldprint. After you register, you will receive an email providing your
    registration number.

    • Enter the insurance code on the application:  INS-055.A 

    5. Submit application through NIPR

    • Enter the fingerprint registration number provided by Fieldprint. When entering this number into the application, add AZDPS to the beginning, and 5 zero’s to the end, so if your appointment # is 12345678 you would enter AZDPS123467800000.

    6. Check to see if your license has been issued at SBS

    See additional licensing details, including nonresident information, on the ADI website. Or read complete licensing and compliance instructions in our How to Become an Insurance Adjuster in Arizona article.

  • What are the total licensing fees for Arizona?

    Certified Adjuster Designation Method:

    • AdjusterPro Certified Adjuster Course Fee: $299
    • Licensing Fee: $120
    • FBI Fingerprint Processing Fee: $30.25
    • License Renewal Fee: $120

    Exam Prep Method:

    • AdjusterPro Exam Prep Course Fee: $179
    • Exam Fee: $49
    • Licensing Fee: $120
    • FBI Fingerprint Processing Fee: $30.25
    • License Renewal Fee: $120
  • What does reciprocity look like for Arizona?

    Arizona grants reciprocal licenses to adjusters who are licensed in their home state. Arizona does NOT accept a Designated Home State (DHS) license so you must pass the Arizona state exam if you live in a non-licensing state. To see what states will offer reciprocal licensing privileges to Arizona adjusters, visit our Arizona Reciprocity Map. ​

  • Arizona Department of Insurance contact information

    Website: https://insurance.az.gov/producers/adjuster

    Mailing Address:
    Arizona Department of Insurance and Financial Institutions
    100 N. 15th Avenue, Suite 261
    Phoenix, Arizona 85007-2630

    Phone: 602-364-4457
    Fax: 602-364-4460
    Email: InsuranceLicensing@difi.az.gov

  • Why should I choose AdjusterPro?

    Our team is passionate about providing the best insurance training courses and online classroom experience in the industry. We are committed to helping you succeed at every step of your adjusting career.

    At AdjusterPro, we believe in serving our customers with transparency, honesty, and adhering to the Golden Rule, treating others as we would want to be treated.

    Building our company upon these principles, here are a few other ways we differentiate from the competition:

    • We offer over 170 courses – the most comprehensive catalog in the country
    • Our simple, engaging online training was created to help you comprehend and retain information
    • Keeping your license compliant is simple with our convenient continuing education courses
    • You’ll receive honest answers from our dedicated (real-people) customer engagement team
    • 50 states strong: we offer a path to licensing for every state
    • Over 50,000 people have trained with us
    • 8 of the country’s top 10 insurance carriers train with AdjusterPro
    • 98.4% customer satisfaction rating
    • AdjusterPro is more than just online courses. We’re the nation’s go-to resource for all things adjuster. Whether it’s licensing, reciprocity, CE, networking, tips of the trade, or career advice, we’ve got you covered.

    Whether you are just starting to explore the insurance claims industry, a Fortune 500 company, or are a veteran adjuster looking for additional training, we are here to help you reach your goals and achieve success.

Everything you need, in one classroom.

“Adjuster Pro has been such a helpful tool to me in getting my independent adjusters licenses. As a brand-new adjuster with Empathy Claims, I did not know what to expect from online learning and I have to say I was in GREAT hands from start to finish in my Arizona course. I always felt supported both by the material and the amazing staff at Adjuster Pro.


The new Arizona course is an awesome addition to the course offerings. It provided me with all the comforts I’ve come to expect from the Adjuster Pro course room and as an added bonus I was able to take my final exam right in the course room instead of scheduling with a 3rd party as AZ required previously! I was able to pass my exams on the first try! Thanks, Adjuster Pro!

Angelina R., Empathy Claims