claims adjuster spotlight

AP Spotlight – Inside Adjuster: Gamy Lozano

Posted on February 1, 2016

AdjusterPro Co-Founder Adam Gardiner recently caught up with Gamy Lozano, an AdjusterPro Alum, who has been working as an Inside Adjuster for the...... read more

independent claims

The Changing Face of Independent Claims

Posted on October 2, 2015

Changes in the independent claims industry are afoot and those that best anticipate and adapt will win out in the new dispensation. First in a series.... read more

Xactimate Skills

Do Insurance Adjusters Need to Learn Xactimate to Get Hired?

Posted on February 4, 2026

If you are considering the path of insurance adjusting, you will come across the Xactimate technology sooner or later. But do you really need it? The short answer is, yes, you need to know Xactimate. Here’s why: ... read more

Xactimate

Two Keys to Getting Into Claims

Posted on May 12, 2015

Most of the folks who come to us to get into claims adjusting can and do pass the licensing component. Where people get hung up is on Xactimate. And this really hacks us off; good people miss out on a good career because they don’t master Xactimate. They either think they can't or they get discouraged. It doesn’t have to be this way.... read more

What Insurance Adjuster License Is Right For Me?

Posted on April 13, 2015

Before I started working for AdjusterPro, my work history included two years in the financial industry and two years as an insurance agent....... read more

Communication in Insurance

Typos and Syntax and First Impressions, Oh My!

Posted on September 23, 2014

Note: This is a revised and updated version of an article originally published in April 2014. Arguably, the English language is one of...... read more

Personal Choices in Adjusting

The Role of Choice in our Success or Failure in Insurance Adjusting

Posted on July 17, 2013

It's a fascinating reflection; We've all chosen; not only our careers, but also our level of success or failure in our careers. To quote Matthew, "I hope that day is today. For the day we accept that we have chosen to choose our choices, is the day we cast off the shackles of victimhood, and are set free, to pursue the lives we were born to live. Learn to master the moment of decision, and you will live a life uncommon."... read more

Adjuster License Reciprocity

When does an Insurance Adjuster Need a Designated Home State License?

Posted on June 26, 2021

Behind the scenes, the powers that be are indeed pushing for uniformity in licensure throughout the country. Although a single "national" license is not likely in the near future, measures are being taken to tame the adjuster license issue. This is where DHS (Designated Home State) Licenses come into play. A DHS License offers a simple solution for a non-licensing state resident. DHS licenses allow the use of licensing state to stand in as a surrogate for the adjuster to claim the equivalent of a home state (residential) license. Simply put, you are able to hold a DHS license in state other than your own, and utilize it with the same reciprocal and claims handling privileges afforded to residents of that state.... read more

power of words

Lessons from the Field: the Power of Words

Posted on May 21, 2013

When I first came to the adjusting industry, I learned as much as I could as fast as I could. I buried my nose in insurance policies, industry magazines, XM8 Integra-Claim, DDS, construction manuals, basically anything I could find relating to the claims industry. I tried to learn everything I could in regard to the CAT industry. I became well versed in policy, fee schedules, IA firms, estimating software, necessary equipment and everything I thought necessary to become a great adjuster.... read more

Claims Adjusting — It’s Not What You Think

Posted on May 17, 2013

My enjoyment of it showed, too. Pretty soon, people I’d meet on inspections would ask me about my job and how to get into it. I could tell them with honest and eager enthusiasm how cool my job was and what it was like. And (if I decided to tell them) people just couldn’t believe how I got paid. I realized that the cycle was repeating itself. The secret was being passed on as it had before: person to person, one experience at a time… and the hidden gem was being passed on with good will to future adjusters.... read more

Closing a claim and the ownership mentality

Who Employs Independent Claims Adjusters?

Posted on April 26, 2020

Although I’ve met the odd adjuster with an arrangement to adjust claims directly for the insurance company, it is much more common to find Independent Adjusters working for a claims-handling company. These companies are commonly called TPA’s (Third-Party Administrators), Bureaus, or IA firms (Independent Adjusting firms).... read more

Top 15 of Adjusters

Top 15% Profile Number One: Carla (2 of 2)

Posted on February 28, 2013

Anyone could work six hours longer than their coworkers. Anyone could make spreadsheets of policies in their down time. Anyone could master Xactimate late at night after a full day's work. But they don't. they're not willing, an Carla is. That's what makes it so exceptional when someone does do these things. That's what separates the top 15% of adjusters who work all the time from those who wish they could; they're willing to do what others are not willing to do.... read more