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Becoming Indispensible

Posted on March 25, 2011

My strategy was simple; produce a very large number of quality claims with less hassle to my employers than the other CAT adjusters working around me. It worked pretty well, too. As claims started slowing down, I started getting calls from my storm manager asking if I could handle claims that other slower adjusters were not closing quickly enough. I always said YES.... read more

How to be a Student in an Xactimate Class

Posted on March 20, 2011

Take everything you can get. Remember, this is your class – you paid good money for it, it’s important to your career, it’s something you’re doing with your valuable time; so make the most of it. Milk it for everything. Ask every question you ever wanted to ask. Don’t let any learning opportunity in class pass you by. I don’t find this pushy or bothersome – quite the contrary. I love it when people really want to learn and know, and I’ll go out of my way to make sure you get what you want. You’re not here to just get through class and get a certificate – you’re here so you can master this skill – make it happen!... read more

Fairness and the Law of Sowing and Reaping

Posted on March 15, 2011

Here’s a timeless principle; success is a planned outcome, it’s not an accident. By understanding the immutable, unchangeable law of reciprocity (aka the law of sowing and reaping), success and mediocrity are both absolutely predictable, because they follow the same natural immutable law of sowing and reaping. If you want to reap more rewards, you have to sow more contributions, service and value. You are where you are because that’s what you’ve sown in the past. What you chose to sow or not sow today is creating a new future.... read more

Adjusting and Conflict

Posted on March 10, 2011

There’s an old saying; “people don’t care how much you know until they know how much you care.” How true this is in dealing with claimants! Communicating to a claimant that you understand their situation, fears and doubts; this can make all the difference.... read more

Procrastination and Parkinson’s Law

Posted on March 6, 2011

I’ll tell you something – being massively productive feels great. Really great. Waking up at 5am, driving to your first scope at the break of dawn, scoping all day till 2pm, driving back to the hotel and completing every last report by midnight is a wonderful feeling. You feel clean and pure, with nothing hanging over your head. Especially when you count your invoices!... read more

What is Integrity (and why an Adjuster should care)

Posted on February 16, 2011

The answer my friend gave them was amazing; he said "yeah, like my integrity is worth $200!" The entire car was silent. So was I.... read more

The Adjuster’s Business Model- Pt. 2 – ICE

Posted on November 17, 2010

Hi! I am an instructor for AdjusterPro, and one of my favorite classes is my "Adjusting 101" class. In a previous post I talked about a popular subject covered in my class: SPOF (https://adjusterpro.com/insurance-adjuster-blog/single-points-of-failure ). A follow-up to this, and an integral part of my business model is another acronym: ICE, which stands for... read more

Single Points of Failure

Posted on November 2, 2010

Identifying those things that bring your adjusting day to a screeching halt.... read more

Passion – Today’s competitive imperative

Posted on October 14, 2010

“…it is dangerous not to do what you love. If you don’t have a level of passion that drives your thinking about what...... read more

The Missing Link Between Desire and Achievement

Posted on September 27, 2010

Hey Adjusters! I’ve been learning from T. Harv Eker for years, and recently some folks have asked me to participate in a study...... read more